HoatzinHome
Knowledge Base

Answers for running your HOA in HoatzinHome.

Step-by-step guides for board members and residents, covering setup, documents, architectural review, voting, violations, rules, and support.

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Getting Started

1 articles

Getting Started2 min read

Getting Started with HoatzinHome

Set up your neighborhood workspace, invite your board, and prepare the core tools your HOA will use first.

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Members & Access

1 articles

Members & Access1 min read

Inviting Homeowners and Board Members

Invite residents, approve access, and manage who can use board-only tools.

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Documents

2 articles

Documents1 min read

Uploading Community Documents

Store CC&Rs, architectural guidelines, minutes, budgets, and community policies in one shared library.

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Documents1 min read

Using Board Document Threads

Create private board proposals for updates to architectural guidelines and other board-maintained documents.

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Architectural Review

1 articles

Architectural Review2 min read

Creating an Architectural Review Application

Submit exterior project details, upload supporting files, and track board decisions in one place.

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Voting

1 articles

Voting2 min read

Creating an Electronic Ballot

Create, publish, attach supporting documents, close, certify, and export electronic votes for eligible members.

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Communication

2 articles

Communication2 min read

Managing Homeowner Requests

Use the requests workflow to keep homeowner questions, attachments, status changes, and board responses in one place.

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Communication1 min read

Sending Board Announcements

Publish community-wide board announcements from the Communication center and email members automatically.

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Violations

1 articles

Violations1 min read

Managing Violation Notices

Create violation records, cite rules, track due dates, and preserve homeowner history.

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Rules

1 articles

Rules1 min read

Using the AI Rule Library

Analyze governing documents and convert dense CC&R language into reviewable board rules.

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Financials

1 articles

Financials5 min read

Tracking HOA Dues

Create dues campaigns, assign balances to members, add payment instructions, record manual payments, and review receipts before online payment collection is enabled.

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Community Tools

1 articles

Community Tools1 min read

Using the Vendor Directory

Create a shared list of trusted local vendors recommended by neighbors.

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Support

1 articles

Support1 min read

Submitting a Feature Request

Send product feedback directly to HoatzinHome from inside your account.

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